Security & Privacy

Please also see our Terms and Conditions of Sale.

Curust Industries Ltd respects your personal privacy. We protect any personal information you give to us (address, name, email address, visa card details) etc. If it is necessary for us to request any personal information, the purpose for doing so is disclosed in this statement.

For orders placed on-line

Information collected is used to complete transactions that you request. If you purchase products from our website you must provide certain information which is added to our internal ordering system.

• Your name
• Your billing and delivery address
• A phone number, fax number (if available) and email address
• For payment, your payment card information will also be required

Payment card details go straight to Realex for processing and are never stored on our website. 

For online account holders

If you decide to open an online account with Curust Industries Ltd, we will request personal details to create your account. A live email account must be used to validate the account details. All the details supplied to Curust Industries Ltd can be used where indicated, to receive electronic promotional material or conventional promotional material. We cannot access your password we can only re-set a password that has been created by a website account holder. Details collected include:

• Your name
• Your billing and delivery address
• A phone number, fax number (if available) and email address
• Password

For free updates subscribers

If you decide to join our list of subscribers to receive free updates from our website, we will request personal details to create your account. All the details supplied to Curust Industries Ltd can be used where indicated to receive electronic promotional material or conventional promotional material. Details collected include:

• Your name
• Your billing and delivery address
• A phone number, fax number (if available) and email address
• Password

Your details can be used to open an on-line account to purchase products on the Curust Industries Ltd website. This can only be requested by the account holder and can be requested by contacting us.

General Privacy Guidelines

Your personal details are password protected on our database. Only authorised website users can access your details through a password protected service. All services where your details are being requested by Curust Industries Ltd are processed through our secure server using Secure Socket Layer (SSL) encryption.

If you supply us with your address, we may use your address to send you promotions or offers pertaining to new product launches, catalogues or other promotional material

If you place an order online, we only request the information needed to complete the processing of your orders and billing. All mandatory fields must be completed.

It may be necessary to share the users’ personal information with outside shipping companies or other relevant companies that Curust Industries Ltd contracts to deliver your orders. Your information may be used to compile site traffic statistics but the information does not include any information that is personally identifiable.

Prevention of Fraud

Curust Industries Ltd. reserves the right to co-operate with local, national or international law enforcement authorities in the investigation of improper or unlawful activities. If a specific investigation requires personal information supplied it may be necessary to disclose personal information relating to those individuals.

Site Security

Curust Industries Ltd will use the necessary security safeguards to protect personal information against loss, theft and unauthorised access. Any credit card information provided by you is exchanged on a secure server using SSL (Secure Socket Layer) encryption. It is important to note that an e-mail is NOT a secure means to send personal information as it is not encrypted.

Cookies

A cookie is a small file of letters and numbers that is put on your computer by websites that you visit.  Cookies are widely used in order to make websites work, or to make them work more efficiently, as well as to provide information to the owners of the site.

We use different types of cookies including session cookies which are deleted after each visit and permanent cookies that remain in place across multiple visits to our sites.  In particular we use Google analytic cookies, language cookies and currency cookies.

We may use cookies to keep track of your information during the time you view the Website and to identify your particular areas of interest so as to enhance your future visits to this Website.  We also use them to collect information about how visitors generally use our Website, as well as to recognise return visitors and to track our promotions. We gather this information for internal use only and will never authorise the release of this information with anyone outside of Curust Industries Ltd.

Most web browsers allow some control of cookies through the browser settings. You may refuse to accept certain cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Website.

You can easily remove from your computer any cookies that have been created in the cookie folder of your browser.  The process for doing this may vary from device to device, however, if you click on the ‘Help’ function on your ‘Start’ button and enter cookies, you should be able to search for information on how to locate the folder.  For information on how to remove cookies on your mobile phone browser, please see your handset manual.

For more information about cookies, including how to see what cookies have been set, how to delete cookies and how to disable them from your browser, please visit: www.allaboutcookies.org.